Warranty Policy

SB Furniture Products have been widely accepted from its customers for its high standard of quality. At SB Furniture we emphasized on quality of our products through Total Quality Management process start from high quality materials and fitting to state of the art manufacturing process that meet international standards. SB Furniture quality its products endure rigorous tests to meet our standard for quality and durability. As a result, SB Furniture is proud and confident to guarantee its products to be free from manufacturing defects under limited warranty conditions. Please Present your original receipt or warranty certificate upon request for warranty validation. No exchange or return accepted without the original receipt warranty certificate.

Warranty Terms and Conditions

• This warranty cover SB Furniture products from materials and defects from manufacturing. SB Furniture reserves the right to void warranty if it is found that damage happens due to normal wear and tear, misuse of products or other factor unrelated to manufacturing or material fatigue and functional failure.
• This warranty is not valid for wear that has been caused by uncareful use, misuse incorrect installation or storage, wrong cleaning methods, cuts, scratches, rusts, termites, impacts or accidents. This warranty is not applicable to display items sold, products from Clearance Sales, Value Choice products and products used for commercial purposes.
• The warranty does not cover the cost of transportation, installation, moving and re-installation and traveling in order to service the claim.
• If damage occurs for which SB Furniture can not find the identical materials or within the time allotted for repairs or replacements, SB Furniture reserves the right to provide materials or parts of equities and as substitutes.
• If SB Furniture has determined that your claim is covered under this warranty, SB Furniture in its sole discretion, will repair the defective products contribute towards an appropriate replacement and action, and no refunds will be furbished. If damage happens to a past or a piece of a furniture set, SB Furniture reserves the right to replace only the damaged part of the damaged piece only.
• If your products has a repair or replacement, your right to services mentioned in this warranty is not extended thereby past the period specified by the original warranty.
• SB Furniture will examine the product and determine in its sole discretion whether your claim is covered under this warranty, SB Furniture reserves the final right to interpret the terms and conditions of quality warranty herein.
• Moving and re-installation services are not in this warranty.
• The warranty is considered void if the purchased product is transferred from its original buyer to another person. In case the original receipt is lost, SB Furniture reserves the right to refrain from issuing the new document.
• The warranty does not cover minor variations or difference between picture of furniture from website, poster, brochure, catalogue or other medium images and the actual furniture.
• This warranty does not apply to consignment item and products under supplier brand distributed via SB Furniture, Koncept Furniture and SB Design Square stores.

TERMS AND CONDITIONS OF LIMITED WARRANTY FOR BEDROOM PRODUCT CATEGORY

• This SB Furniture Bedroom products warranty covers Bedroom product line such as Bed, wardrobe, Dressing table, Night table and Stool against manufacturing defects, material fatigue, and functional failure for the period of 1 year from the date of delivery. Only the component parts of Hinges and Drawer Roller Rail are covered under this warranty against materials defects and workmanship for the period of 1 year from the date of delivery
• The warranty does not cover material damages from normal wear and tear, scratches, discoloration, dull or fading color, rust, torn or worn, water splash, moisture, damages happened from termites, fungi, nature variations in texture and misuse of products.
• The warranty does not cover mattress products.
• The warranty does not cove damages causing from electrical systems.